,We use to be friends and got along great! You provided me with an individual TV screen, allow my bag on for free, a comfortable seat, and (way back in the day) free food...not great food...but do-able. What's gotten into you? Over the years you've slowly let me down.
Please feed us something when we fly with you from 3-8 pm...my stomach expects something more hearty than peanuts and sprite for dinner.
Please do your research and understand that we're not getting any smaller these days and would love to be able to exit the plane without indentations, from the seat in front of us, on our knees or a seat that's capable of staying upright. (Love, Justin)
Please entertain us with a movie that people have actually heard of...use NetFlix for a resource.
And...
PLEASE let our 42 lbs of luggage on board so that we look/smell semi decent for our wedding reception tomorrow!!!
Ways to improve: call the owner of the luggage that sits in JFK for 14 hours, use your 1:40 of layover time-- to transport 2 little bags 7 gates away--wisely, fix your broken seats, buy new TV screens that don't flicker or look distorted...or better yet, get rid of them all and get in the tech world, and stop being so selfish and feed us a stinkin sandwich for dinner (I believe this will improve your customer's behaviors).
Love,
You're ex-friend.
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